Application Development
Every Client Needs are very singular, which makes all of our development process to be customized, we have created a wide array of developments, from customer service applications, Google maps applications for a large energy company, security and networking , Flash Video and Music Players, singles matchmaking websites , and many others.
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 We Developed Results' Award winner Call Guide as a desktop knowledge and call flow tool that provides the structure, verbiage, guidance, and optimal call handling processes that are often not available to agents handling inbound customer service programs. This brought tremendous success to the client as they grew their business to about 80 million dollar a year company and where got several Contact Center industry awards. |
 This Payment locator tool custom was developed for an enegy company to allow their contact center agents to provide faster service to their customers when looking for the directions to the nearest point of pay. It's reverse geocoding capabilities allow multiple yearly updates with a database fed locations list, which is processed by google and generates the map locations. |
